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4 Questions to Ask Before Hiring an HVAC Contractor

December 14, 2023

Your HVAC system is responsible for cooling and heating your home. So, you want a reliable HVAC professional to install or service your unit as needed. As you decide on the right company for the job, here are four questions to ask your local HVAC contractor.



1. Are You Certified?


HVAC work requires certain skills, so you should only allow a trained person to handle the job. A professional HVAC professional goes through training, takes exams, and is certified by the local region or state. You don't want to ruin your unit's warranty by having an uncertified person working on it and messing things up. Showing proof of certification is standard for a contractor.



2. May I Have Some Referrals?


A reputable contractor shouldn't hesitate to give you a referral. A referral is a former or current client you can contact to check on the reputation of the contractor you have in mind. You can contact the referral to ensure the HVAC contractor has done good work on other units. You can also ask if they're reliable, show up on time, and what their customer service skills are like.



3. What HVAC Services Do You Provide?


Not all HVAC contractors are the same. Some contractors specialize in installation. Others may only specialize in repairs and ongoing maintenance. According to Energy.gov, when you combine proper equipment maintenance and upgrades with recommended insulation, air sealing, and thermostat settings, you can save about 30% on your energy bill and also reduce environmental emissions. So, the right range of services can go a long way in protecting your home.



4. Do You Provide Emergency Services?


Problems with your HVAC system may not always happen at the most convenient time. In other words, imagine your AC going out in the middle of a heat wave. Or, what if your heat were to stop working two days before Christmas? It's good to know if your
HVAC contractor can provide emergency care for those last-minute problems that can arise.



With so many HVAC companies available, you want to make sure you find the right one for you. Asking the right questions about their level of experience, range of services, and certification can give you peace that you have an HVAC company you can trust. For an experienced HVAC contractor who can answer these questions and more, contact North Star Heating & Air Conditioning Inc today.


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